Source: http://www.smartcompany.com.au/high-heeled-success/20100914-some-wise-words-form-some-smart-ceos.html
- To succeed we need to out educate and out engage our customers.
- Make sure you have the hard and soft foundations right in your business.
- Know your numbers.
- Find people in your business doing good things and acknowledge them.
- Listen, speak last and ask the right questions.
- Be a servant leader, lead from behind.
- Embrace change.
- Have fun (pleased to hear this!).
- Focus on profitability (I also recently heard this expression – Revenue is vanity, profit is sanity and cash is king!).
- Understand the value of your brand.
- Everyone in your business sells.
- Keep asking why, why, why?
- Elephants dance with elephants – who will you dance with?
- Raise the roof and create world standards.
- Build relationships.
- Marketing is God.
- What is the perception you want to own?
- What culture do you need to communicate your brand?
- Finally, how will you measure your success?
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